Resolving Labour Law
The LRA requires disputes to follow a structured process. Most begin with internal grievance or disciplinary procedures. If they remain unresolved, they are referred to conciliation at the CCMA or a bargaining council. Where conciliation fails, a dispute may proceed to arbitration (for example, most unfair dismissal disputes) or to the Labour Court (for matters such as automatically unfair dismissals, discrimination and retrenchment disputes). Businesses facing protected strikes or considering a lockout must follow the requirements of the LRA closely.
